From potholes to rodents: How Brookline responds to residents’ complaints, in four charts

A pothole near 1 Harvard Street. Photo by Cici Yongshi Yu.

When Mark Lowenstein hit a pothole on Rawson Road and went over the handlebars of his bike, he immediately opened the BrookONline app on his phone and filed a service request asking the town to repair it. BrookONline, the town’s version of a 311 system, is an online customer request and service management program. Since… Continue reading From potholes to rodents: How Brookline responds to residents’ complaints, in four charts

State court upholds Brookline’s first-in-the-nation generational tobacco ban

A Sunoco gas station in Brookline displays a sign about Brookline's tobacco-free generation law. Photo by Cici (Yongshi) Yu.

The highest court in Massachusetts upheld Brookline’s Tobacco Free Generation bylaw on Friday, rejecting a complaint from retailers who had challenged the pioneering law. The first-in-the-nation bylaw, passed in 2020, restricts convenience store owners from selling tobacco products to individuals born on or after January 1, 2000. The Massachusetts Supreme Judicial Court ruled that the… Continue reading State court upholds Brookline’s first-in-the-nation generational tobacco ban

Brookline’s tobacco-free generation law facing challenge in MA’s highest court

A Sunoco gas station in Brookline displays a sign about Brookline's tobacco-free generation law. Photo by Cici (Yongshi) Yu.

A legal challenge filed by local convenience store and gas station owners over Brookline’s landmark Tobacco Free Generation law, which prohibits the sale of tobacco products to anyone born after January 1, 2000, is headed to the highest court in Massachusetts next month. Oral arguments before the Supreme Judicial Court are scheduled to start Nov.… Continue reading Brookline’s tobacco-free generation law facing challenge in MA’s highest court